Privacy Policy

Overview

This Privacy Policy describes how AI Apollo Inc. ("AI Apollo," "we," "us," or "our") collects, uses, stores, and discloses information when you access our website, engage with our team, or use our software and related services (collectively, the "Services"). By using the Services, you acknowledge the practices described in this policy.

Where local law requires additional disclosures or grants enhanced rights, we will honor those requirements to the extent applicable.

1. Information We Collect

We may also receive information from service providers, analytics partners, and your organization where needed to provision accounts, validate access, or support the Services.

2. Categories, Sources, and Business Purposes

In the preceding 12 months, AI Apollo may have collected the following categories of personal information, depending on how you interact with the Services: identifiers and contact information, commercial information, internet or network activity information, professional or employment-related information, account credentials, customer communications, and customer-submitted content.

We collect this information directly from you, automatically from your use of the Services, from your organization, and from vendors or partners that help us operate the Services. We use the information for the business and commercial purposes described in this policy, including service delivery, account administration, security, analytics, customer support, legal compliance, and business operations.

We may disclose these categories of information to service providers, professional advisers, affiliates, infrastructure providers, payment processors, analytics providers, and competent authorities when required by law or necessary to protect rights and safety.

3. How We Use Information

• Provide, configure, secure, and improve the Services.
• Authenticate users, manage accounts, and administer customer relationships.
• Respond to inquiries, provide support, and communicate product or service updates.
• Perform analytics, service monitoring, troubleshooting, and internal research.
• Process payments and maintain business records.
• Investigate misuse, protect our systems, and enforce contractual rights.
• Comply with legal, regulatory, and audit obligations.

Where required, we rely on one or more lawful bases for processing, including performance of a contract, legitimate interests, compliance with legal obligations, and consent where specifically requested.

4. How Information Is Shared

AI Apollo does not sell personal information. We may disclose information only as reasonably necessary in the following circumstances:

• To trusted service providers that support hosting, infrastructure, authentication, analytics, communications, or payment processing.
• Within your organization, as required to provide account administration, access control, or service support.
• To comply with law, regulation, subpoena, court order, or other valid legal process.
• To protect the rights, property, security, and integrity of AI Apollo, our customers, or others.
• In connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business.
• With your direction or consent.

When we engage vendors to process personal information on our behalf, we require them to use appropriate safeguards and to handle data only for authorized business purposes.

AI Apollo does not knowingly sell personal information for monetary consideration and does not knowingly share personal information for cross-context behavioral advertising. We also do not knowingly use or disclose sensitive personal information for purposes other than those permitted by applicable law or necessary to provide the Services.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations. Retention periods may vary based on the nature of the information and the context in which it was collected.

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. While no system can guarantee absolute security, we apply controls appropriate to the sensitivity of the data we process.

Because AI Apollo may use infrastructure and service providers located in multiple jurisdictions, information may be processed outside your home jurisdiction, subject to appropriate contractual and operational safeguards where required.

6. Cookies, Third-Party Services, and Children

We use cookies and similar technologies to support site functionality, understand site usage, and improve user experience. You can adjust cookie controls through your browser settings, though doing so may affect functionality.

Our website and Services may reference or integrate with third-party tools or websites. Those third parties operate under their own privacy practices, and we encourage you to review their policies when interacting with them directly.

The Services are intended for business use and are not directed to children under 18. We do not knowingly collect personal information from children.

7. Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or portability of certain personal information, or to object to certain processing activities. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@aiapollo.ai. We may request information necessary to verify your identity and authority before responding.

8. U.S. State Privacy Disclosures

Residents of certain U.S. states, including California, Colorado, Connecticut, Utah, Virginia, and other states with applicable privacy laws, may have additional rights with respect to their personal information, subject to statutory exceptions. Depending on your state of residence and our relationship with you, these rights may include:

• The right to know or confirm whether we process your personal information.
• The right to access, correct, delete, or obtain a portable copy of certain personal information.
• The right to opt out of the sale of personal information, targeted advertising, or certain profiling in furtherance of decisions that produce legal or similarly significant effects. AI Apollo does not currently engage in those activities in connection with this website or Services.
• The right to appeal a decision regarding a privacy request where required by law.
• The right not to receive unlawful discriminatory treatment for exercising privacy rights.

California residents may also request information regarding certain disclosures of personal information to third parties for their direct marketing purposes under California Civil Code Section 1798.83. AI Apollo does not disclose personal information to third parties for their own direct marketing purposes.

Nevada residents may opt out of a future sale of certain covered information under Nevada law by contacting us at privacy@aiapollo.ai. AI Apollo does not currently sell covered information as defined under Nevada law.

Authorized agents may submit requests on behalf of individuals where permitted by law. We may require written authorization and identity verification before fulfilling those requests. If we deny an appealable request, you may reply to our response to submit an appeal, and we will review it in accordance with applicable law.

9. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. When we make material changes, we will update the effective date above and, where appropriate, provide additional notice.